At MedPixels Inc ("we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our imaging services. By using our website or services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We collect personal information that you voluntarily provide to us when you request an appointment, contact us, or use our services. The types of personal information we may collect include:
- Contact Information: Name, email address, phone number, and physical address.
- Health Information: Information relevant to imaging studies requested (e.g., Echocardiography, Carotid Ultrasound, Abdominal Ultrasound) as part of providing medical imaging services.
- Communication Data: Records of your correspondence with us, including messages submitted through website contact forms or via SMS/text messaging.
How We Use Your Information
- To Provide Services: To schedule and deliver imaging services at our clinic.
- To Communicate with You: To respond to inquiries, confirm appointments, provide examination results, and send important updates.
- To Improve Our Services: To analyze website usage and feedback to enhance our operations and customer experience.
SMS and Text Messaging Policy
We may communicate with technicians, employees, and clients via SMS/text messaging. We follow strict guidelines:
- Consent: If you consent to receive SMS from MedPixels Inc, you agree to receive transactional and operational SMS messages.
- Opt-Out: Reply STOP to opt out of messages at any time.
- Support: Reply HELP for support.
- Rates: Message & data rates may apply. Messaging frequency may vary.
SMS opt-in data and consent will not be shared with or sold to third parties.
How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:
- Healthcare Partners: We collaborate with cardiologists, radiologists, and referring healthcare providers to interpret imaging studies and deliver results through our secure portal.
- Service Providers: Trusted third-party vendors who assist us in operating the website or servicing you, provided they keep information confidential and secure.
- Legal Requirements: When required by law such as subpoenas or to protect rights and safety.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use secure platforms for uploading images via a personalized portal. No method of transmission over the internet is 100% secure, and absolute security cannot be guaranteed.
Your Rights
Depending on your location, you may have rights to access, correct, or request deletion of your data. To exercise these rights, contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in practices or legal requirements. Significant updates will be posted on our website with an updated "Effective Date." Please review this policy periodically.